Workplace Investigations in the Public Sector

This is an introductory course to help you understand the foundational ideas around workplace investigations. It covers the different types of investigations, considerations and an understanding of when and how to perform an effective workplace investigation. The course breaks down the five core stages of a Workplace Investigation; Planning, Evidence Gathering, Analysis, Findings and Recommendations and Reporting.

This course is approximately an hour of training structured over 8 unique modules. View the brief video synopsis below to get an indication of the training content and what “Workplace Investigations in the Public Sector” can offer you.

Public Sector Network · 7 April 2021



To celebrate the launch of the Academy we are offering free access to the first module of this training material.

You can view the first module of Workplace Investigations in the Public Sector below.



Introduction to workplace investigations

  • What is a workplace investigation and why do we do them?
  • Types of workplace investigations
  • What do I need to consider before commencing?
  • How do I start an investigation?

A five part investigations methodology:

  • How to plan an investigation
  • How to gather your evidence
  • How to analyse what you’ve gathered
  • Making findings and recommendations
  • What makes for a good report?


Kristie Walker is the Founder and Director at On Track Investigations, an investigations, dispute resolution and organisational development agency offering workplace solutions. She has extensive investigation and dispute resolution experience, is a Nationally Accredited Mediator, and possesses a highly diverse mix of industry exposure.

Kristie has worked with all levels of government and managed disputes, complaints and investigations in industries as varied as health, ageing, rail safety, disability services, local government and workplace conduct. Her verbal and written communication and interpersonal skills are excellent; she is motivated, enthusiastic, professional and committed to quality. To learn more about Kristie or On Track Investigations, please visit the On Track Investigations site.


If you have any questions or queries regarding the training or the PSN Academy more broadly please contact our Training and Development Lead at [email protected]

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Course Includes

  • 9 Lessons
  • 6 Quizzes
  • Course Certificate